Data Deletion

Your right to deletion

You can request the deletion of the personal data Zupy holds about you at any time, including data obtained through connected accounts such as Instagram. This page explains how to make that request.

How to request deletion

There are two ways to request deletion of your data:

In the app: go to your account settings and select "Delete my account".
By email: send a request from your registered email, with the subject "Data deletion", to the address below.

Connected Instagram data

If you connected an Instagram account to Zupy, you can revoke access at any time in your Instagram account settings under "Apps and Websites". Once revoked, we stop receiving new data from that account and delete the associated data as described below.

What is deleted

Profile and identification data (name, email, phone, account identifiers).
Verified Instagram handle and mention records associated with your account.
Participation and rewards history, except records we are legally required to retain.
Preferences and settings linked to your account.

Timeframe

We process deletion requests within 30 days. Some data may be retained for the period required by legal, tax, or fraud-prevention obligations, and is erased at the end of that period.

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