Privacy Policy

1. Introduction

Zupy, LLC ("we", "our", or "company") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

2.1 Information you provide:

• Full name
• Email address
• Phone number
• Date of birth
• Company information (for business accounts)

2.2 Information collected automatically:

• IP address
• Browser and device type
• Pages visited and time spent
• Geolocation data (with your permission)

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and manage your account
• Send service communications
• Personalize your experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share data with:

• Business partners (companies using Zupy for loyalty programs)
• Payment processors
• Essential service providers
• Legal authorities when required by law

5. Data Security

We implement technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Strict access controls
• Continuous security monitoring
• Regular backups

6. Your Rights

You have the right to:

• Access your personal data
• Correct incomplete or outdated data
• Request anonymization or deletion of data
• Revoke consent
• Request data portability
• Be informed about data sharing

7. Cookies

We use cookies to improve your experience. You can configure your browser to refuse cookies, but this may affect some functionality.

8. Data Retention

We keep your information for as long as necessary to provide our services and comply with legal obligations. Data from closed accounts is deleted after 5 years.

9. Children's Privacy

Our services are not intended for minors under 18 years of age. We do not intentionally collect data from minors.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notice.

11. Contact

For privacy questions or to exercise your rights, contact us at: [email protected]

Last updated: January 2026